Frequently Asked Questions
How long does shipping take?
Orders are typically produced within 2–5 business days and then shipped. Delivery takes an additional 3–7 business days for domestic orders, and 7–14 business days for international orders. You will receive a tracking number by email once your order ships.
Where do you ship to?
We ship worldwide through our Printify fulfillment network. Your order is produced and shipped from the facility nearest to your location, which helps reduce both shipping time and environmental impact.
Is shipping free?
We offer free shipping on all orders over $60. For orders under $60, a flat shipping fee of $4.99 applies. This is calculated automatically at checkout.
What is print on demand?
Print on demand means each item is made specifically for you after you place your order — nothing is pre-made and sitting in a warehouse. This means zero waste, always-fresh inventory, and products that are made with care for each individual customer.
Can I cancel or change my order?
Because production begins quickly after an order is placed, we can only cancel or modify orders within 1 hour of purchase. Please contact us immediately at
hello@shopcinemanotebooks.com if you need to make changes.
My item arrived damaged — what do I do?
We're sorry to hear that. Please email us at
hello@shopcinemanotebooks.com with your order number and a clear photo of the damage within 30 days of receiving your order. We'll send a replacement or issue a full refund.
How do I know what size to order?
Each product page includes a size guide. We recommend checking measurements carefully before ordering as we cannot offer exchanges for incorrect size selection due to the custom print-on-demand nature of our products.
Is my payment information secure?
Yes. All payments are processed by Stripe, one of the world's most trusted payment processors. We never store your card details on our servers. Your transaction is fully encrypted and PCI-compliant.
Do you have a physical store?
No — Cinema Notebooks is exclusively online. This allows us to serve customers worldwide and keep our products fresh, sustainable, and always available.